Thank you for visiting the DirectMail2.0, LLC (“DirectMail2.0) website. We are dedicated to protecting your privacy while visiting our website, https://directmail2.com/, and other websites or applications associated with DirectMail2.0 (collectively, the “Website”). This Privacy Policy describes what information we collect, how we use it, and what choices you have regarding the use of information collected through our Website.

DirectMail2.0 is currently pursuing SOC-2 Certification

Applicability

This Privacy Policy applies to information collected through any websites, mobile applications, or other electronic platforms that display or link to this Privacy Policy. This Privacy Policy does not apply to information collected from you offline or on any other online platforms not displaying a link to this Privacy Policy, including third party websites to which our online services may link. For more information about the privacy and security policies and practices related to the services provided by DirectMail2.0, please review our Privacy & Security Policy and Terms of Use.

From time-to-time, we may include or offer third-party products or services through this Website. Please note that any such third-party websites have separate and independent privacy policies. DirectMail2.0 has no responsibility or liability for the content and activities of any such third-party websites but does want to be sure you understand how information is gathered and used via such third-party platforms. You can learn more about which third party platforms are associated with the services provided by DirectMail2.0 by reviewing our Privacy & Security Policy or contacting us directly at privacy@dm20.com.

How Your Information is Collected and Used

This Website does not collect information that would personally identify you unless you choose to provide it. We collect and combine information about you, how you engage with this Website, and the devices you use to view and interact with this Website only as described in this Privacy Policy. This includes information you provide to us while using this Website and also information collected automatically when you view and interact with this Website.

We collect information you provide directly to us, such as when you submit your information for the purpose of using DirectMail2.0 services, creating or modifying your account or user preferences, contacting us via our Website, or otherwise communicating with us via this Website. This information may include your name, e-mail address, phone number, postal address, payment information, or other information you enter into our online forms or choose to provide via this Website.

Other information associated with you may be automatically collected, such as your internet domain and the internet address of the computer you are using. We may also collect information related to what page or service you are viewing or requesting access to, the type of browser you use, operating system information, and the date and time of your access to the pages on this Website. This information may be collected using tools such as Google Analytics or similar products. Other information that could be collected includes the internet address of the website from which you linked directly to our Website, and the “cookie information” used to direct and tailor information based on your entry path to this Website.

The information you provide to us will be used to tell you more about our services, sign you up for our services, set up your account, process your service fees, improve this website and other online platforms, respond to your inquiries, and fulfill any other service for which you’ve provided your information. We will not use your information for any purposes other than as described in this Privacy Policy or explained to you at the point at which the information is provided.

Controlling Your Information

By continuing to use this Website, you agree to allow us to collect and use your information as described in this Privacy Policy. However, there are certain controls you can use to manage cookies and similar technologies that collect information. Please note that some of these tools may affect the functionality of the Website and prevent some of the features of this Website from working. For example, you can choose to use web browser controls to block and delete cookies or adjust your tracking preferences.

Sharing of Information

We may share the information described in this Privacy Policy with our affiliates, business partners, or service providers to the extent permitted by law. For example, we may provide information as necessary to companies that host our website or send communications on our behalf. We may also share your information if required to do so by law, by a regulatory authority or as part of a legal proceeding. If another entity acquires us or any of our assets, the information described in this Privacy Policy may be transferred to such entity. We may maintain and use de-identified aggregate data or other data that does not specifically identify you without restriction.

Security

We are committed to keeping your information secure. We have implemented safeguards to protect the information we collect. However, no exchange of information over the internet is ever completely secure. As such, we recommend that you also take steps to keep your information safe, such as choosing strong passwords and keeping your passwords confidential. Please notify us immediately if you believe that your password to our system has been compromised.

The online platforms we offer may provide opportunities to communicate through email. Because normal email is not encrypted, the possibility exists that unauthorized individuals may intercept email messages. DirectMail2.0 is not responsible for privacy of e-mail messages over external or personally owned email accounts. Additionally, if you provide your email address to us and at any time wish to stop receiving emails from us, please submit your request to privacy@dm20.com and we will honor your request.

State Law Requirements

California residents have the right to request a list of the categories of personal information (such as name, email, and mailing address, and the type of services provided to the customer) that we have disclosed to third parties during the immediately preceding calendar year for the third parties’ direct marketing purposes and the name and address of all such third parties. California residents also have the right to request deletion and opt out of the sale of their personal information. Unless required by state law, we do not currently respond to any Do Not Track browser requests. To request the above information, please contact us at privacy@dm20.com. We will respond to your requests to the extent required to do so by law.

Access from Outside the U.S.

This Website and the services offered by DirectMail2.0 are currently intended for and directed only to individuals in the United States. If you access this Website from outside of the United States, you acknowledge that your information may be transferred to, stored, or processed, in the United States and maintained on systems where the laws may not be as protective of your information as those in the location where you reside. By using any portion of this Website, you understand and consent to the transfer of your information to the United States and those third parties with whom we share it as described in this Privacy Policy.

Children’s Online Privacy Protection Act

This Website is not intended for children. If you become aware that your child has provided us with information on this Website, please contact us immediately.

Disclaimer

This Website is provided “as-is” and “as available.” We hereby expressly disclaim all warranties, express or implied, including without limitation, the disclaimer of any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The information and services on this Website may contain bugs, errors, viruses, problems, or other limitations. You agree that DirectMail2.0 has no liability whatsoever for your use of any information or service on this Website.

Updates & Questions

We may modify this Privacy Statement at any time. All updates will be posted on this webpage. You should visit this Privacy Policy frequently to ensure you have the most up-to-date information. If you have questions or concerns related to this Privacy Policy, please contact us at privacy@dm20.com or by calling 1-800-956-4129.

This Website Privacy Policy was last updated on June 23, 2023.